BT888 Privacy Policy – How We Protect Your Personal Data

1Who We Are

BT888 ("bt888," "we," "us," or "the Platform") is a licensed online gaming platform operating at bt888.click and serving players in the Philippines. For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its implementing rules, bt888 acts as the personal information controller in respect of the data described in this Privacy Policy.

This Privacy Policy governs all personal data collected, stored, processed, and shared by bt888 in connection with the use of our website, mobile platform, games, payment systems, and customer support services. By registering or using bt888, you acknowledge that you have read and understood this policy.

2Personal Data We Collect

BT888 collects only the personal data that is genuinely necessary to operate your account, process transactions, fulfil legal obligations, and improve the platform for Filipino players. We do not collect data for its own sake.

3How We Collect Your Data

BT888 collects your personal data through the following channels:

• Direct registration: When you create a bt888 account, you provide your name, contact details, and date of birth.
• Account verification: When you submit identity documents to complete KYC verification before your first withdrawal.
• Deposits and withdrawals: When you link a GCash, Maya, or bank account to process payments, relevant financial identifiers are recorded.
• Platform activity: Automatically collected as you browse, play games, and place bets on bt888.
• Customer support interactions: When you contact bt888 via live chat or email, we record the conversation.
• Cookies and tracking technologies: As described in Section 7 of this policy.

BT888 does not collect data from third-party data brokers or purchase lists of personal information. All data we hold about you was provided directly by you or generated through your use of the platform.

4Why We Process Your Personal Data

BT888 processes your personal data on the following lawful bases as recognised under the Philippine Data Privacy Act and its implementing rules:

• Contract performance: Processing your data is necessary to operate your bt888 account, process deposits and withdrawals, and deliver gaming services you have signed up for.
• Legal obligation: Philippine regulations require bt888 to collect and retain certain data for anti-money laundering (AML), Know Your Customer (KYC), and responsible gaming compliance purposes.
• Legitimate interests: BT888 has a legitimate interest in preventing fraud, securing the platform, and improving the gaming experience for Filipino players.
• Consent: For marketing communications and optional personalisation features, bt888 will ask for your explicit consent. You can withdraw this consent at any time through your account settings.

5Who We Share Your Data With

BT888 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, Maya, GrabPay, Coins.ph, and banking partners (BDO, BPI, UnionBank) receive the minimum financial data needed to process your transactions.
• Identity verification providers: Licensed KYC and AML service providers process identity documents on bt888's behalf under strict data processing agreements.
• Regulatory authorities: Philippine gaming regulators and law enforcement agencies may receive data when legally required — for example, in the case of an AML investigation.
• Technology and platform providers: Third-party providers who support bt888's infrastructure (cloud hosting, cybersecurity) may process technical data under confidentiality agreements.
• Game content providers: Licensed game suppliers may receive anonymised gameplay data for technical support and audit purposes.

6How Long We Keep Your Data

BT888 retains personal data only for as long as it is necessary for the purposes outlined in this policy, or as required by applicable Philippine law and regulations. The following retention periods apply:

• Account data: Retained for the duration of your active bt888 account and for five years after account closure, in line with AML regulations.
• Transaction records: Deposit and withdrawal records are retained for at least five years from the date of the transaction.
• KYC documents: Identity verification documents are retained for five years after the end of the customer relationship.
• Support communications: Chat and email records are retained for two years to assist with dispute resolution.
• Technical and usage data: Retained for up to 12 months for security and analytics purposes.

Once data is no longer required, bt888 securely deletes or anonymises it so it can no longer be linked back to you personally.

7Cookies and Tracking Technologies

BT888 uses cookies and similar technologies on the platform. Cookies are small files stored on your device that help the platform function correctly and allow us to improve the experience for Filipino players.

The types of cookies bt888 uses are:

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining session state during gameplay, and processing transactions. These cannot be disabled without affecting platform functionality.
• Performance cookies: Collect anonymised data about how players use bt888 — which pages are visited most, where errors occur — to help us improve the platform.
• Security cookies: Help bt888 detect and prevent fraudulent login attempts and suspicious activity on your account.
• Preference cookies: Remember your settings such as language preferences and notification choices.

BT888 does not use third-party advertising cookies or allow ad networks to track you across external websites from the bt888 platform. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will affect your ability to log in and use the platform normally.

8How We Keep Your Data Secure

BT888 implements technical and organisational security measures appropriate to the sensitivity of the data we hold. These include:

• SSL/TLS encryption for all data in transit between your device and the bt888 platform.
• Encrypted storage for sensitive data including identity documents and financial account details.
• Access controls ensuring only authorised bt888 staff can access personal data, on a need-to-know basis.
• Regular security audits and penetration testing conducted by independent security specialists.
• Two-factor authentication (2FA) available to all bt888 players to protect account access.
• Real-time fraud detection monitoring unusual account activity and flagging suspicious login attempts.

9Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act, you have the following rights in relation to the personal data bt888 holds about you:

To exercise any of these rights, contact bt888's Data Protection Officer at privacy@bt888.click. We will respond within 15 business days. Note that some requests may be limited where retention is required by law — for example, AML records cannot be deleted before the mandatory five-year period.

10Children's Privacy

BT888 does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly for adults aged 21 and above in accordance with Philippine gaming regulations.

If bt888 discovers that personal data has been collected from a player who is under 21, the account will be immediately suspended, the data will be deleted, and any deposits will be returned to the source where possible. Parents and guardians who believe a minor has accessed bt888 should contact us immediately at support@bt888.click.

11Cross-Border Data Transfers

In some cases, personal data processed by bt888 may be transferred to or accessed from servers or service providers located outside the Philippines — for example, cloud infrastructure or game content providers with operations in other jurisdictions.

When such transfers occur, bt888 ensures they are governed by appropriate contractual safeguards including standard data processing agreements, and that the recipient jurisdiction provides an adequate level of data protection. BT888 complies with the cross-border transfer requirements of the Philippine Data Privacy Act in all such arrangements.

12Changes to This Privacy Policy

BT888 may update this Privacy Policy from time to time to reflect changes in our practices, new regulatory requirements, or platform developments. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered players by email or in-platform notice.

We encourage you to review this policy periodically. Your continued use of bt888 after any update constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you may request account closure through our customer support team.

13Contact Us and Data Protection Officer

For any questions about this Privacy Policy, requests to exercise your data rights, or concerns about how bt888 handles your personal information, please contact our Data Protection Officer:

• Email: privacy@bt888.click
• General support: support@bt888.click
• Live chat: Available 24/7 on the bt888 website

If you are not satisfied with bt888's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the independent authority responsible for enforcing the Data Privacy Act.